Shipping & Delivery Policy

Gemaro Bakery products are handcrafted fresh & made to order, so same day shipping and GTA shipping is currently not available. 

All orders are accepted 24/7 by our system.  Orders should be placed before noon time on Sunday, so they are baked fresh & ship out on Monday before noon.  Orders from Toronto customers may receive their orders on Tuesday or Friday depend on production date of the Bakery.

For GTA customers, we determine that your shipment needs more than 48 hours from Canada Post to reach you depend on the shipping option you selected.  Currently we are not offering shipping to GTA customer due to Post Office Service Disruption.  You may wish to contact us for  in store pick up.

Shipping time usually within three days to our customers from the date of fulfilment.  As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.

If you won't be home to receive your parcel, Canada Post will leave you a note indicating the address & hours of the Post office where you can pick up your parcel.  You may write us a note during the checkout process, authorizing Canada Post to leave your parcel at your doorstep.  Our clients usually ship their orders to their workplace, this can be easily be done by indicating a different shipping address than your billing address.

Gemaro Bakery is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate shipping information.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been sent for delivery, the address cannot be altered.

There are no returns, modifications, or cancellations allowed on any orders once it has shipped.