Shipping & Delivery Policy

Gemaro Bakery products are handcrafted fresh & made to order, so same day shipping is currently not available. 

All orders are accepted 24/7 by our system.  Orders should be placed before noon time on Sunday, so they are baked & shipped out fresh.  Orders from Toronto customers may receive their orders on Tuesday or Friday depend on customer’s location.

For customers who are outside Toronto, we determine that your shipment needs more than 48 hours from Canada Post to reach you depend on the shipping option you selected.  We will ship it for you fresh on Monday or Tuesday morning only.

Shipping time usually within 3-5 days to our customers from the date of fulfilment, it depends on your choice of shipping cost.  As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.

If you won't be home to receive your parcel, Canada Post will leave you a note indicating the address & hours of the Post office where you can pick up your parcel.  Our clients usually ship their orders to their workplace, this can be easily be done by indicating a different shipping address than your billing address.

Gemaro Bakery is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate shipping information and theft at customers' location after delivery.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been sent for delivery, the address cannot be altered.

There are no returns, modifications, or cancellations allowed on any orders once it has shipped.